Knowledgebase

Error: The Websocket handshake failed

This error can occur for several reasons, all of which are typically not due to any server related issue on our end.

Things that can cause the issue:

Using a VPN or proxy server to connect to the cPanel account.
Web browser or browser cache/cookie issue.

If you are connecting using a VPN or proxy, try disconnecting them and connecting normally.

Also try either clearing your browsers cookies and cache or try another browser altogether.

If you are getting an error such as "Allowed memory size of... in file...

If your website is using a long URL such as example.com/files/folder/sitemap.html, you can change...

If a page on your website no longer exists and you want to redirect it to a new page or website,...

While accessing WebMail client I was getting an error as below - A fatal error has occurred...

Access Denied Unable to establish a PHP session. If you believe that this is in error or...